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China market

The fapiao: why your Chinese customer cannot pay you without one

A Chinese invoice is not a document the seller writes; it is a document the tax system issues. Which is why a buyer who has agreed your price, signed your contract and received your goods can still sit on the payment, and why the request that eventually arrives is not an administrative nicety.

France → China

In Europe an invoice is a commercial document. You write it, you number it, you send it, and both sets of accounts refer to it. In China the commercial documents exist too — the contract, the order, the statement — but the document that counts for tax is issued through the official invoicing system and carries its own identity. That is the fapiao. It proves a sale was declared, and it is what allows the buyer to book the cost, to recover the input tax where the form permits, and to justify the payment to its own auditors. Without it, the buyer has paid for something that, as far as its books are concerned, never happened.

What a fapiao proves

It proves that a transaction was registered with the tax administration by a seller the administration knows. It is issued by that seller, through the official system, against that seller's own registration, for a described item, to a named buyer. This is why a finance department treats it as the only acceptable evidence of a cost, and why a contract, a bank statement, a signed delivery note and a receipt presented together are not a substitute for it. Anyone who has watched an employee's expense claim refused for want of a fapiao has seen the reflex at work; the same reflex applies, with more money attached, to supplier invoices.

The general form and the special form

Two forms matter in practice. The general form records the sale and lets the buyer book the cost, and that is all it does. The special form does the same and carries, in addition, the information the buyer needs in order to set the tax contained in your invoice against the tax it owes on its own sales. A buyer entitled to the special form and handed the general one has lost real money, which is why a conversation that looked like paperwork can turn tense in a sentence.

PointGeneral formSpecial form
What it lets the buyer doBook the cost in its accounts and justify the paymentThe same, plus offset the tax on the invoice against the tax it owes
Who can issue itAny registered seller, within the scope of its registrationOnly a seller whose own tax status allows it — not every small supplier qualifies
What the buyer must give youIts exact registered name, and its tax identificationThe same, plus address, telephone and bank details, each exactly as registered
Consequence of an error on itUnusable as it stands; it is cancelled and reissuedThe same, and the buyer loses the offset until the correct one arrives
When to settle which one appliesBefore the price is agreed, because the answer can change the net price on both sidesBefore the price is agreed, and in writing from the buyer's finance department rather than from your contact

Why the payment stops

A buyer's finance department pays against a compliant voucher. No fapiao, no voucher; no voucher, no payment — and the person you have been dealing with genuinely cannot override that, however willing they are. What makes it worse is the timing: the demand often arrives after delivery, because the person who placed the order did not know it would be needed and nobody thought to ask. By then your goods are gone and your leverage with them. The remedy is to treat the invoicing question as part of the commercial negotiation rather than as administration that follows it.

Services make the same demand harder to satisfy. For work performed for a Chinese customer, the customer may be required to withhold tax on the payment and to account for it, and the file it has to assemble before its bank will send anything abroad usually brings the invoicing question and the withholding question together into a single request addressed to you. The treatment depends on the nature of the service, on where it was performed, and on any applicable tax treaty, so ask the customer's finance department how they intend to handle it rather than deciding for them.

If you have no entity in China

Then you cannot issue a fapiao, and no arrangement makes you able to: only a registered Chinese entity issues them, through its own registration. Your foreign invoice is what it is — valid for your accounts, insufficient for your customer's. There are a few honest ways round that, and each of them changes who the customer's supplier is, which is a commercial decision disguised as an accounting one.

  • The importing distributor. They buy from you on your foreign invoice and sell on locally, issuing fapiao to their own customers. It solves the problem completely, and it moves the customer relationship to them.
  • An agent with its own entity. They contract with the end customer and issue the fapiao, and you are paid under a separate agreement with them. Workable, and it makes the agent the counterparty the customer knows.
  • Your own entity. The only arrangement where the invoice, the relationship and the certificate are all yours. It costs a structure to run and an accountant filing every month, which is the real price rather than the registration.
  • A Hong Kong company. Useful for signing contracts and receiving money. It does not issue fapiao, because it sits outside the mainland tax system, and buying one in the belief that it will is a recurring disappointment.
  • The foreign invoice accepted as it is. It happens, mainly for services and with buyers accustomed to paying abroad. Get the confirmation from their finance department before you plan on it, not from the person who wants your product.

The details that make an invoice useless

The buyer's name has to be the exact registered name of the legal entity, character for character. Not the trading name on the signboard, not the English name on the business card, not the abbreviation everyone uses internally, and not the parent company when the subsidiary is the one buying. Add the tax identification, and for the special form the registered address, the telephone and the bank details, each as registered rather than as currently used. One wrong character makes the document unusable, and it cannot be repaired by annotation: it is cancelled and reissued, which takes time that elapses while your goods are already waiting to be paid for.

The description of what was sold deserves the same attention, and gets less. It has to correspond to a category that matches what was actually supplied, and a description chosen for convenience — consulting for goods, equipment for a service, a generic line covering a mixed shipment — is the kind of thing that reappears later in an audit. It reappears first as the buyer's problem, which means it arrives at your door shortly afterwards, usually in the form of a request to reissue documents for transactions you consider closed. Ask the buyer's finance department for the invoicing details in writing at the contract stage, and keep that message.

Settle the invoicing question in the same conversation as the price, and get three answers in writing before you sign: the exact registered name and tax identification of the entity that will be invoiced, which form that entity requires, and who issues it if you have no Chinese entity of your own. Those three answers change the net price and the date you will be paid, which makes them commercial terms rather than paperwork.

Questions we get on this.

Can we issue a fapiao from Europe?

No. A fapiao is issued through the Chinese invoicing system by an entity registered with the Chinese tax administration, and a foreign company has no access to that system. Your own invoice remains valid for your accounts and for the customer's bank file, but it is not a fapiao and no wording on it makes it one. If your buyer needs one, somebody local has to be the seller, or you need an entity.

Our customer accepted the invoice and is still not paying. Is this the reason?

Often it is one of two, and they are easy to tell apart by asking. Either the finance department has no acceptable voucher and is waiting for one, or the bank file for an outgoing payment is incomplete. Ask which document is missing and who is assembling the file, rather than asking when the payment will be made. The first question gets a factual answer and something you can act on; the second gets a reassurance.

Who decides between the general and the special form?

The buyer's entitlement and the seller's status decide it together, not preference. A buyer that can use the special form will ask for it, because the alternative costs it money; a seller whose own tax status does not allow issuing it cannot, whatever is promised. Establish both sides of that before the price is fixed, because the answer changes what each party actually keeps.