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France–China

Measuring the first year, before revenue says anything

For the first twelve months of a China project, revenue is not a measure of anything: too small to be a trend, too easily produced by a single order to be a signal. Something still has to be watched, and it has to be chosen before anyone needs reassuring.

France → China

The trouble with a first year is that the only metric everyone understands is the one that cannot work yet. So the question gets answered by atmosphere: the meetings were good, the partner is enthusiastic, the trip went well. Atmosphere is not nothing — a project with a hostile counterpart is in trouble — but it moves with the last conversation, and a review built on it will say whatever the last conversation said.

What a first year can actually produce

A first year produces knowledge and position, not results. Knowledge: what your product costs landed, who the real buyers are, what they object to, which of your assumptions were wrong. Position: a registered trademark, a qualified supplier, an approved sample, a named contact inside a distributor, a compliance file that exists. Both are measurable, both accumulate, and both are what a second year is built on. A project that produced a little revenue and no knowledge is in a worse place than one that produced the reverse.

Real progress, and what only resembles it

AreaReal progressReassuring, and not progress
DemandA named buyer has asked a specific question about price, volume or lead time, in writingA large number of contacts collected, a stand that was busy, a mailing list that grew
The partnerThey have spent their own money or their own people's time on your productA signed memorandum of understanding, a warm meeting, a forecast they produced without being asked for one
The productA sample approved against a written specification, with the objections that were raised and what was changedSamples sent and praised. Praise is free and it is the polite answer
Compliance and rightsA filing made, a test passed, a registration granted — each one is a date and a documentA consultant's assurance that there is no obstacle, with nothing filed
Your own organisationOne named person owns the project and can answer a question without consulting anyoneEveryone is involved and interested, and every decision waits for a meeting

The pattern in the right-hand column is that each item is something the other party produced to be agreeable, or something you counted because it was countable. The pattern in the middle column is that each item cost someone something — money, time, a document, an irreversible act. That is the whole test, and it is worth applying to any signal before building a review on it.

The rhythm of reviews

  • A short monthly note, written not spoken. What happened, what did not, what is waiting on whom. It takes an hour and it is the only record that will exist in a year.
  • A quarterly review against the assumptions, not the plan. List the things you believed at the start and mark each one confirmed, contradicted or still unknown. A plan that survives a contradicted assumption is a plan nobody is reading.
  • A spend review on the same page as the budget. Line by line, actual against estimate. The gaps tell you which part of the project you understood badly, which is more useful than the total.
  • One long conversation at the half-year, with the awkward question on the agenda. Not a progress meeting: an hour in which someone is asked to argue that this should stop.
  • A decision date written in advance. Set at the beginning, before anyone is invested, with what will be known by then. A review with no decision attached becomes a habit.

What a slow, healthy project looks like

It looks disappointing, which is why so many are stopped. The distinguishing feature is not speed, it is direction: each month something becomes settled that was open before, and nothing that was settled reopens. The specification stops changing. The supplier stops being a choice. The compliance questions reduce from many to a named few. The same contact answers faster than they did. Revenue is still absent, but the list of unknowns is visibly shorter than it was at the last review — and someone can say which items left the list and why.

The project that is genuinely in trouble has the opposite signature, and it is recognisable long before the money runs out. Decisions are revisited; the specification moves after being frozen; the contact who used to answer has become a different contact; each review discusses the same obstacle in different words. Slowness is ordinary in China and not a symptom. Repetition is the symptom.

Continue, adjust, or stop

Three answers, and the third one deserves its place. Continue when the unknowns are reducing and the next stage has a defined cost. Adjust when the knowledge you gained contradicts the premise rather than the plan — the wrong market segment, the wrong channel, the wrong product version — which is the most common outcome of a honest first year and is not a failure. Stop when the same obstacle has survived three reviews, when the position you hold would not be worth buying from someone else, or when the recurring cost has quietly become larger than the opportunity. Say which of the three you are doing, in writing, at the date you set in advance. A project that is neither continued nor stopped is the expensive one.

Write down, at the start, the two or three things that would make you stop. Not thresholds — you have no figures yet — but situations: « if we still cannot name a buyer who asked a price question », « if the trademark is still not registered ». A stopping condition written before you are invested is the only one you will still be able to read when you are.

Questions we get on this.

Is it reasonable to expect no revenue in the first year?

For most B2B projects in China, yes, and planning for the opposite is what causes the damage. The decision cycle is long, the first order is usually a test rather than a commitment, and an early order from an enthusiastic contact tells you almost nothing about repeatability. Plan the first year as an investment with knowledge and position as its output, and treat any revenue as welcome rather than as evidence.

Our partner is very enthusiastic but nothing moves. What does that mean?

Usually that your product is interesting and not yet a priority. Enthusiasm costs nothing; capacity, cash and attention are what is scarce. The way to find out is to ask for something small that costs them a little — a named person assigned, a test order they pay for, a meeting with one of their customers. The answer to that request tells you more than any number of warm conversations.

How do we know the difference between slow and stuck?

Count what has closed rather than what has happened. A slow project settles things permanently: the specification stops moving, a supplier stops being a choice, a filing is granted. A stuck project reopens things: decisions get revisited, the same obstacle returns in different words, the contact changes. Keep the monthly note so that you can read three of them side by side — the difference is visible in the record and invisible in a conversation.